Service levels, terms & conditions:

Hosting Terms & ConditionsClick here to download ‘Hosting Terms and Conditions.pdf’ [392kb]

Telecommunications Terms & ConditionsClick here to download ‘Telecommunications Terms and Conditions.pdf’ [505kb]

Sale Terms & ConditionsClick here to download ‘Sale Terms and Conditions.pdf’ [364kb]

Service Level Guarantee – Please contact Cloud Heroes for a copy of this agreement

Acceptable Use PolicyClick here to download ‘Acceptable Use Policy.pdf’ [78kb]

Cloud Heroes Privacy Policy – Click here to download ‘Cloud Heroes Privacy Policy.pdf’ [324kb]

Domain name terms:

For full terms and conditions regarding registration of .uk domain names, please read Nominet’s Terms & Conditions for Domain Names. Cloud Heroes commit to fully comply with all aspects of Nominet’s T&C for Domain Name Registration.