Our cyber security policy
In today’s society, we are making more transactions and submitting more vulnerable information online than ever before, both in business and privately. This has lead to an increase in data theft and modification through random and co-ordinated cyber attacks. Here at Cloud Heroes, we believe the web should be a secure platform not just for banking and shopping, but for browsing too, and have therefore updated our company cyber security policy to include free SSL certificates to all new and existing shared hosting customers. This sets a precedent – as one of the UK’s first companies to actively work towards encrypting our customers’ website communications for free – and we hope many more will follow.
Websites with a valid SSL certificate will display a padlock in the address bar, signifying to visitors that all information sent from the site will be encrypted and is safe from eavesdropping, man-in-the-middle attacks and modification. The certificates are small data files that digitally bind a cryptographic key to your business’ details, which allows secure connections from a web server to a browser when installed and verified. Typically used to secure online transactions, data transfers and user logins, these certificates are increasingly being used for browsing and social media sites.
We are working towards a more secure web, following in the footsteps of Google who recently announced a change in their indexing system to naturally favour https pages over non-secure http. This means our customers will also receive a slight boost in their SEO performance with their enhanced cyber security measures.
New and existing customers can find out more about our SSL certificates here.
Cyber security has always been important to us and an integral part of our service offering, with our customers already being able to add 2FA (two factor authentication), IP restrictions, encrypted backups, SSH and RSA keys to their services. The SSL certificates will help our customers further enhance their security measures and, in turn, pass on the benefits to their own customers, helping us make the web a little bit more secure with every certificate issued.
Enhance your cyber security
Our commitment to you
- Direct telephone and email access to our UK based support team.
- Our infrastructure is monitored and maintained on a 24-7-365 basis.
- Our network is designed to be resilient, highly available and self-healing.
- All our operations conform to ISO 9001 standards.
- All our data centres are UK based and conform to ISO 27001 standards with the option for environments that support PCI-DSS compliance.
Recent customer reviews
“Cloud Heroes have always gone above and beyond in providing their services to us. Recently we had cause to migrate a server, and one of the technicians – Josh Edney – went out of his way to accommodate my request to do it out of hours, making himself available late at night for an extended period. I would have no hesitation in recommending them to anyone.”On Group Ltd✮✮✮✮✮
“Your staff are amazing!! Very helpful!”Barons Court Hotel✮✮✮✮✮
“Amazing service talked me through complete service and support thank you David amazing!”Auto Vanity✮✮✮✮✮
“Quick, helpful, knowledgeable and professional. Very happy to be using you.”Aylward✮✮✮✮✮