Customer Portal: A Guide

Purchasing products/services

Customer Portal: Purchasing products/services

Our portal at https://cp.myonlinecloud.co.uk is there to make life easier for our customers. There are many benefits to using it which were discussed in our previous blog. One of the main features is purchasing products and services from us, which couldn’t be easier!

The products/services that can be currently purchased are:

  • Hosting for our shared platforms 
  • Advanced spam filtering

And for our POP3/IMAP customers:

  • Email storage upgrade
  • Mailbox allowance upgrade

…more coming soon including Exchange based email!

When you have logged in to your account, you will see a dashboard where there are options at the top of the page such as ‘My account’ and ‘Support’. Click the drop down for the one that says ‘Shop’ and click the relevant option depending on what you want to purchase.

If you would like to purchase hosting, for example, this is the page you will see. You simply need to fill out the information required and choose which package you would like. Pricing details will be confirmed on the right. If you are happy to proceed, click Submit order to confirm your purchase. 

Selecting any of the other options is also simple, for example, to increase your mailbox allowance, (for POP3/IMAP customers only) simply use the arrows to select the number of mailboxes you would like and then the total annual cost will calculate to the right. If you are happy to proceed, submit your order.

You will receive an email when the purchase is confirmed and another when the order has been processed. You can view the status of your orders by selecting the option under the ‘Shop’ tab, making it simple to check progress and review your purchase history.

Hopefully this step by step guide was helpful and you can successfully purchase all your needs using our customer portal! 

If you haven’t already signed up, you can register here: https://cp.myonlinecloud.co.uk/register and we will send your personal log in to get you started.

If you already have an account, log in here: https://cp.myonlinecloud.co.uk/login 

Written by 30

We enable digital business. Premium hosting and managed cloud solutions, exactly how you need it.